Knowledge Management Strategic Master Plan in Malaysia Essay -- Techn

INTRODUCTION In the new era millennium with the explosion of digital connectivity Malaysian government is using ICT application by launching the Knowledge Management Strategic Master Plan aiming in transform Malaysia to increase productivity, improve accountability, enhance transparency and facilitate public sector. Improved knowledge management is essential to governmental agencies at the national, regional or local rivals, because governmental organizations are basically knowledge-based organizations. Knowledge Management has also become one of the initiatives and trends in public sector from primarily developing countries (Syed Omar Sharifuddin and Fytton Rowland, 2004). Similar view has been expressed by Hafizi Muhamad Ali and Nor Hayati Ahmad (2006) based upon their research describe knowledge management is now becoming an undeniably important component in an organization’s intangible asset. Therefore, based on the authors of their articles, Knowledge Management shall be implementing as it does bring lots of benefit for the Malaysia Public Sector Environment in order to increase productivity, improve accountability and enhance transparency. DEFINING KNOWLEDGE AND KNOWLEDGE MANAGEMENT Abdullah (2009) gives an explanation for knowledge as fluid mix of framed between experience, values, contextual information, expert insight and grounded intuition in order to provide an environment and framework for evaluating and incorporating new experiences and information. This study addresses that KM applied in the minds of knowledge management in the simplest terms it means exactly that management of knowledge. Knowledge management incorporates ideas and processes from many different sources and technologies a wide variety of... ...red, and retained. Using structured organizational assessment processes offers public sector organizations an opportunity to examine and improve their operations and to create a workplace culture and climate that facilitates excellence. It challenges employees at all levels to focus on the mission and goals of the agency and to identify ways of working together as an organization rather than as individual processes and programs in order to provide the best possible services to constituents. A part of an organizations culture can provide the critical feedback that not only enables higher levels of performance but that also engages the workforce in a way that uses their knowledge and abilities in accomplishing the mission. The responsibility of agency leaders is to introduce, support, and sustain assessment. At its most fundamental, assessment is not just a process.

Commercialization of Health Care: Good or Bad?

Commercialisation in health care basically means setting up private owned hospitals which in turn are the ones set on the business ethics of profit. But this does not mean that there is no proper treatment. Its true that the charges are more and in India where there are so many poor people cannot afford such high charges. The govt hospitals draw a lot of people as because the charges are reasonably low and has some fine experienced doctors and not only that these hospitals cover many rural parts too.But when we compare the facilities, hygenic conditions and hospitality then certainly private hospitals are ahead. People from round the globe are choosing India as there medical destination not because of above facilities mentioned but because they are chaeper than other commercialised hospitals across the world. For an instance, heart bypass surgery will cost around 6500$ in India whereas it will cost around 30000$ in the US.The thing is that in a country like ours where there are poor and rich people side by side, there should also be govt and commercialised hospitals sisde by side with the ultimate goal of proper treatment of patients. In a way good for people who are under the bracket of company insurance. But not effective for those who cannot afford basic medical treatment due to ever increasing costs. People below the poverty line cannot afford to go to a private doctor. Going to a private hospital is beyond their thoughts. Commercialization of Health Care: Good or Bad? Commercialisation in health care basically means setting up private owned hospitals which in turn are the ones set on the business ethics of profit. But this does not mean that there is no proper treatment. Its true that the charges are more and in India where there are so many poor people cannot afford such high charges.The govt hospitals draw a lot of people as because the charges are reasonably low and has some fine experienced doctors and not only that these hospitals cover many rural parts too. But when we compare the facilities, hygenic conditions and hospitality then certainly private hospitals are ahead.People from round the globe are choosing India as there medical destination not because of above facilities mentioned but because they are chaeper than other commercialised hospitals across the world. For an instance, heart bypass surgery will cost around 6500$ in India whereas it will cost around 30000$ in the US.The thing is that in a country like ours where there are poor a nd rich people side by side, there should also be govt and commercialised hospitals sisde by side with the ultimate goal of proper treatment of patients.In a way good for people who are under the bracket of company insurance. But not effective for those who cannot afford basic medical treatment due to ever increasing costs. People below the poverty line cannot afford to go to a private doctor. Going to a private hospital is beyond their thoughts.

Types of Conflict in Organisations - 1434 Words

Conflict Identification and Resolution Name of Student Institutional Affiliation Conflict refers to the struggle or disagreement between people or parties with opposing principles or opinions. An interactive human being is involved in quite a few conflict scenarios through the course of his or her life and a group of people in a team or organization is quite often faced with conflicts as a result of differences in ideologies or when one party doesnt perform as well as expected. Examples of these conflicts include; leadership conflict, interdependency based conflict, working style differences, cultural based conflicts and personality clashes (Fareed, 2015). In an organization, for example, personal issues are one of the†¦show more content†¦There are several steps that can efficiently solve a conflict if followed correctly. Over the past century experts had researched on the best ways to resolve conflicts and came up with a six step conflict resolution formula (Bill Joann, 2012). The first step is to cool off so as to â€Å"diffuse heightened emotionsâ € . It is virtually impossible to solve a conflict when the affected parties are still high with emotions. It may look so simple but it is sometimes hard to take control of our emotions especially when we are angry or enraged. Cooling off can be done through many ways some of which include; taking slow deep breaths, taking a quick walk or taking a moment to think about five things that would make you feel happy. The second step in conflict resolution is to â€Å"listen attentively and accept the other party’s perceived issue†. Listening doesnt necessarily mean that we are in agreement in what somebody is saying. Once emotions have been put in check, it is important that one of the conflicting parties airs out its grievances until it is convinced that the other party has clearly understood what they are talking about. Once one party has been heard it is supposed to keep quiet and listen as the other party makes its point.†I messages† are the best tool for communicating in this type of scenario it allows for clear expression without attacking. (Bill Joann, 2012). The third step in this conflict resolutionShow MoreRelatedEffective Communication Within The Workplace1254 Words   |  6 Pagesseen as a cornerstone for effective productivity and a positive employee-employer relationship as well as for profit and non-profit organisations (Marques, 2010). As both a direct and indirect result issues arise from poor communication and can be detrimental to the success and productivity of an organisation. It is the role of management on all levels of the organisation to prevent this from occurring. Interpersonal is the way in which individuals converse information, feelings, and meaning throughRead MoreConflict Is Essential For Organisational Success . 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